Privacy Statement

Purpose

Reliance Auditing Services, its subsidiaries and affiliates in Australia (collectively referred to as “RAS”) are subject to the Privacy Act 1988 (Cth) (the “Privacy Act”) and the Australian Privacy Principles (the “Australian Privacy Principles”) set out in the Privacy Act.

We are committed to managing personal information in accordance with the Australian Privacy Principles.

This Privacy Statement applies to the use of our website at https://www.relianceauditing.com.au and our mobile applications (“website”).
By using our website, you are taken to have read and understood this Privacy Statement and you have consented to us managing your personal information in the way described in this Privacy Statement.

Our Privacy Statement may be supplemented or amended from time to time. By accessing our website, you agree to be bound by the Privacy Statement that is in effect at the time you access our website. The Last Revised date of the Privacy Statement will inform you as to whether it has been updated since you last visited our website.

This Privacy Statement also applies to personal information we may collect at events which we hold or attend.

You may request a copy of our complete Privacy Policy by emailing us at info@relianceauditing.com.au.

Our website is an Australian based website, and it is not intended to provide services to other countries including EU residents, and its terms may not be fully consistent with the General Data Protection Regulation. If you are an EU or other resident and you choose to use our website then you do so at your own risk, and on the terms of the website.

What is Personal Information?

“Personal information” has the meaning given to it in the Privacy Act, being information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not, and whether the information or opinion is recorded in a material form.

If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “personal information” and will not be subject to this Privacy Statement. An individual’s name, address and telephone numbers are all examples of “personal information”.

We are permitted to use and disclose your personal information for the purposes for which it was obtained. In some circumstances, we may be permitted to use your personal information for other purposes, including if we obtain your consent or if required by law.

What is Device Information?

As you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

• Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org;
• Log files which track actions occurring on the website, and collect data including your IP address, browser type, internet service provider, referring/exit pages and date/time stamps; and/or
• Web beacons, tags and pixels are electronic files used to record information about how you browse the website.

What is the purpose of handling your device information?

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our website (for example, by generating analytics about how our clients browse and interact with our website). However, we have anonymised your IP address in the Google Analytics app, telling Google Analytics to remove the last octet of your IP address prior to its storage.

By visiting our website, or attending events we attend or hold, you consent to the receipt of direct marketing material. We may use your personal information to provide you with targeted advertisements or marketing material we believe may be of interest to you, in accordance with applicable laws such as the Spam Act 2004 (Cth).

At any time, you may opt-out of receiving marketing communications from us by using the unsubscribe option in emails from us, or by contacting us on the contact details below.

What is the purpose of handling your personal information?

We will not use or disclose personal information for a purpose other than that for which it was collected unless it is:

(a) a purpose which the person who provided the information would reasonably expect;
(b) a purpose required or permitted by law; or
(c) a purpose for which we have obtained the consent of the person who provided the information.

We will not provide your personal information to any other organisation for the purpose of marketing, but we may use that information to let you know about events such as seminars, networking or other events conducted or sponsored by us.

If at any stage you do not wish to receive such information, please contact us in writing to advise us and we will remove your information from our marketing list. We do not sell, rent or lease your personal information to third parties, whether our partners or otherwise, for marketing purposes.

How do we store your personal information?

We may hold personal information as a physical record, electronically on our local system, in cloud storage or on third party servers.

Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. There are inherent risks in transmitting information across the internet where cloud computing is used.

We cannot be held liable for any third-party breaches on remote servers. We will endeavour to use 2-step authentication services where possible when using cloud-based services.

We strive to protect personal information by maintaining appropriate physical, procedural and technical security for our offices so as to prevent any loss, misuse, interference, unauthorised access, disclosure, or modification of personal information, including when we dispose of personal information.

How can you access and correct your Personal Information?

You may request access to personal information we hold about you. On the rare occasions when we refuse access, we will provide you with a written notice stating our reasons for refusing access. We may seek to recover reasonable costs incurred for providing you with access to any of the personal information we hold about you.

You may also request that information about you be corrected if you do not think that it is accurate. We are not obliged to correct any of your personal information if we do not agree that it requires correction, and we may refuse to do so. If we refuse a correction request, we will provide you with a written notice stating our reasons for refusing.

Requests to access or correct personal information should be made in writing to our Privacy Officer at info@relianceauditing.com.au. We will respond to all requests to access or correct personal information within a reasonable time.

Who do we disclose personal information to?

In providing services in the operation of our business, it is likely that we will disclose personal information to contracted service providers located outside of Australia. Those countries may include the USA, UK, South Africa, India and others.

Web traffic information may be disclosed to Google Analytics or other analytics providers when you visit our websites. These analytics providers may store this information across a large multiple of countries.

When you communicate with us through a social network service such as Facebook or LinkedIn, the social network provider and its partners may also collect and hold your personal information overseas across a large multiple of countries. These social networking services have their own privacy policies, and we strongly recommend that you review them.

Children

Our website is designed for people over the age of 18 years. It is our policy to not knowingly collect information from any person under the age of 18 years except as part of a specific engagement to provide services which may require such personal information to be collected, for the purposes of ensuring compliance with our auditor independence policies, or as otherwise required by law.

Third party links and content

Our website may contain links to content maintained by third parties that we do not control. You should review the privacy policies of each website that you visit.

Resolving personal information concerns

If you have any questions, concerns or complaints about this Privacy Statement, or how we handle your personal information, please contact our Privacy Officer at Reliance Auditing Services, PO Box 767 West Perth WA 6872, or via email at info@relianceauditing.com.au. We take all complaints seriously and will respond to your complaint within a reasonable period.

If you are dissatisfied with the handling of your complaint, you may contact the Office of the Australian Information Commissioner at GPO Box 5218, Sydney NSW 2001, on 1300 363 992 or via email at enquiries@oaic.gov.au.